Disabled for the time being. Student CV Maker's sharing features (publishing a CV, private links, confirmations, references and the employer features) are disabled for now, and will come back later. You can still write your CV and download it. What this page says about sharing is how it will work when it is back.

Version 1.2, in effect from 12 November 2026.

Student CV Maker terms of use

The short version

1. About us and these terms

1.1 Student CV Maker is provided by Freddie Sparrow Limited, company number 17472933, 16 Gooseacre, Welwyn Garden City, England, AL7 4NB ("we", "us"). It also trades as 3D Essentials.

1.2 These terms are a contract between you and Freddie Sparrow Limited if you have a Student CV Maker account: as a student, an employer or a careers team. They start when you tick the box in your account. We record which version you accepted, a fingerprint of its text (a SHA-256 hash) and the time. Your account is a Freddie Sparrow Limited account, and the account terms at 3dessentials.co.uk/account-terms also apply to it. If they conflict with these terms about Student CV Maker, these terms apply.

1.2A If you confirm a fact, write a reference or open a private link, you don't need an account, and you don't agree to these terms by doing so. The page you use has its own short notice that says what we ask of you and what we do with what you send. Sections 7 and 8 explain the same things in more detail. If a request isn't followed, we can remove the confirmation, reference or link, or close the access it came from.

1.3 Our privacy notice at studentcvmaker.co.uk/privacy explains how we handle personal data.

2. Who can use it

2.1 Minimum age: 16, and your age is what you tell us. When you start, you enter your date of birth and your device checks you are 16 or over. This is your own statement: we do not check it against a passport, a school record or anything else, and we do not call it age assurance, age verification or a verified age. If you are 16 or over we keep only your year of birth, and until the end of the year you turn 18 your month of birth too. If you are under 16 we don't store your date of birth or your age, and you can't use Student CV Maker. The Freddie Sparrow Limited account you signed in with still exists, and you can delete it from your account page (2.1A says when it is closed instead). Giving a false date of birth is a breach of these terms.

2.1A If your date of birth shows you are under 16. Your device tells us only that, with no date and no year. For 24 hours you can't try again on that account, whatever date you type. We keep, for 30 days, a one-way fingerprint of your account email, how many times it happened and when the 24 hours end, and nothing about your device: no address, no browser, no fingerprint of it. If it happens a second time, we treat the account as confirmed under 16: we close it, delete what Student CV Maker holds about you, and the email address can't be used to sign up again. We do the same if we are told, and check, that an account belongs to someone under 16 (9A.2). We tell you in plain words. The Freddie Sparrow Limited account you signed in with is closed in the same way.

2.1B An extra step before employers can contact you. If you say you are 18 or over, then before an employer can send you a contact request, or a public page showing your full name can go live, you confirm your date of birth again on your own device, after a warning that it is your own statement and that a false one breaks these terms. We keep that you did, when, who confirmed (the person signed in) and which warning you saw. It is still not a check against a document. Until you do, a public page shows your initials only and employers can't send you requests. We have not built any further check for 18 and 19 year olds, such as one through a school or a parent, and we don't claim to.

If you are 16 or 17, section 2A explains how you join and what is different for you.

2.2 Student CV Maker is for people who live in the United Kingdom only. When you start, you confirm that you live in the UK. Employers and careers teams must be based in the UK.

2.3 Free period: every feature is free from the day you join until 31 December of the year you turn 25. We only keep your year of birth, so we count by calendar year, not by your birthday. After that: you keep the free features, and you can buy a pass or lifetime access for the rest.

2.4 Buying a pass or lifetime access: these are for people whose free period in 2.3 has ended. While it runs there is nothing to buy, since everything is already free.

2.5 Passes and lifetime access are sold to people in the UK only. When you buy, you confirm that you live in the UK, and we ask for a UK billing address. If your billing address isn't in the UK, we refund you in full and no pass or lifetime access starts.

2A. If you are 16 or 17

2A.1 Joining. If you are 16 or 17, you use Student CV Maker through your school or college careers team, or, in the cases in 2A.1C, with a parent or guardian approving instead. There are three ways in, and you choose one at the age check:

You can leave the team at any time (2A.6).

2A.1A Joining with your school or college email. We email a one-time code of 8 letters and numbers to that address. It works once and for 30 minutes, and five wrong tries lock it. When you enter it, we keep the part of the address after the @ (its domain), a one-way fingerprint of the address and the time you verified it. We delete the address itself within 7 days of the code running out. If an approved careers team uses exactly that domain (a parent domain does not match, so a team at example.sch.uk is not asked about a student at sixth.example.sch.uk), we ask it to accept you, and you appear on its list of students waiting to join. If no team uses exactly that domain yet, we ask the team if it is approved later. Until a team accepts you, use a join code from your careers adviser. Nothing joins you to a team except the team accepting you, or you entering its join code. The team can also decline.

2A.1B Until your careers team accepts you. You are in the same protected mode as any student under 18 (2A.3), with no careers team. You can write and edit your CV, download it, go private and delete your data. You can't share anything: a private link, the public link, a request to confirm a fact, a request for a reference and a writing sample are all refused, and we tell you we are waiting for your school or college careers team to accept you. To speed it up, ask your careers lead to accept you, or enter their join code. If the team declines, or you leave it later, you are back in the same position, and a join code still works.

2A.1C A parent or guardian instead of a careers team. A parent or guardian can approve your private links and the other things in 2A.4, but never a public page (2A.1F), instead of a careers team, only if no careers team has been asked for you (you have not joined one, and none has a request from you waiting or accepted), or your school or college is not on Student CV Maker. It is closed to you:

2A.1D Naming your parent or guardian. You enter their own email address. It can't be the email you sign in with, the email on your CV or your school or college email. We email them a one-time code of 8 letters and numbers, which works once and for 30 minutes, and five wrong tries lock it, and a link to a page where they enter it. They tick this declaration: "I am the parent or guardian of the young person who gave you my email address, and I have parental responsibility for them in law (a step-parent, or a father who was not married to the mother, has it only if a court or an agreement gave it). I will decide each thing they ask to share, one at a time, and I understand that nothing goes out unless I say yes. I can say no to anything, and I can stop at any time." We keep the version of the declaration and the time. We don't check a document or any identity: they confirm it by controlling that email address and making the declaration. We have not checked who they are or whether they have parental responsibility, and we never call them verified: they are your parent or guardian because they have said so. They don't need an account. Don't ask them to read the code to you. Because they never signed up, we tell them what we hold about them, from whom, why and what their rights are (UK GDPR Article 14), in the first email we send and on the page they open, and in part 4E of the privacy notice.

2A.1E How they approve. Each time you ask for something in 2A.4, we don't do it. We email your parent or guardian a link for that one request. They see the whole request, as an adviser would, and approve or decline it, with a short note which you see and we email to you. The link works for 14 days, for that one request only, with no account or password, so anyone who can read their mailbox can answer for them: they should keep it to themselves. If nobody decides within 14 days, the request lapses and you can ask again. We limit how many requests you can make in a day.

2A.1F What a parent or guardian can't do. They can't approve a public page, or a new web address for one. They can approve private links, which go to one person you name, and the other things in 2A.4. A public page needs your school or college careers team: that is the strictest reading of what a parent we have not checked can safely approve for someone under 18. They can't confirm your grades or jobs, and they can't give your reference: we refuse their address for those, as we refuse your own (7.1B). They can't change your CV.

2A.1G When it ends. It ends when a careers team accepts you or you join one with its code (the team takes over), when a school or college declines you (and then it does not start again), when you remove your parent or guardian, when they stop, or when you confirm you are 18 (2A.2). When it ends we call off the requests still waiting. Unless you are an adult now, we also switch off anything your parent or guardian approved that is still shared: your public link and any private links they approved. We tell your parent or guardian that they no longer approve, and we don't say why. We keep their address (encrypted) and the record that they confirmed for 90 days after it ends, or until you delete your data or close your account.

2A.2 Turning 18. We keep your year and month of birth, not the day, so we can't tell on which day you turn 18. In the year you turn 18 you count as under 18 until the first day of the month after your birth month, and until you confirm, on your own device, that you are 18 or over now. That can be up to a month after your birthday, never before it. If you joined before we kept the month, you give it once when you confirm, and it can't be changed afterwards. We then keep only that you confirmed, and when, and any request still waiting for your careers adviser is called off. From the year after that, you count as an adult without doing anything.

2A.3 What is different for you.

2A.4 Your careers adviser (or your parent or guardian) approves anything that goes out. When you ask to do any of these, we don't do it yet. We ask your careers adviser first, or, if you have a parent or guardian under 2A.1C and no team, your parent or guardian:

Your careers adviser is the person who decides for your school or college careers team. They see the whole request, including the email address of the person it would go to, or the name, job title and email address of the person you asked to confirm a fact or give a reference. They approve it or decline it, and can add a short note, which you see and we email to you. A private link that an adviser approves is emailed to the address they saw, and is never handed to you to pass on. If nobody decides within 14 days, the request lapses and you can ask again. You can take back a request that is still waiting. We limit how many requests you can make in a day.

2A.4A What employers read. Under 18, a public page, a private link and a cover letter on one say who approved sharing it: "approved by a careers team" (a school or college team we have approved) or "approved by a parent or guardian" (someone who confirmed by email and whom we have not otherwise checked, so we do not call them verified, and who can only have approved a private link). They are different things, and the page says which.

2A.5 An approval is your school or college's decision, or your parent or guardian's. It is not a check by us that the person you are writing to is who they say they are. It doesn't change what section 6 asks of you.

2A.6 If you leave your careers team, or the desk suspends the team, the requests that are waiting are called off, and nothing more goes out until you are in an approved careers team again and your adviser approves it. If you joined with your school email, you can ask the teams at your school's domain again from your page. You can still write and edit your CV, download it, go private and delete your data.

3. What's free

3.1 Free for everyone, whatever their age: writing a CV and cover letters, making a version of your CV and a cover letter for each job (section 6A), the writing report, confirmation requests, reference requests, a published CV link, private links, and, if you are 18 or over, contact requests from approved employers who have your link.

3.2 Paying never affects whether an employer can see your CV or ask to contact you. There is no search or directory. Employers you share your CV with, and approved employers who have your public link, can ask to contact you, and that is free for everyone. Employers can't send contact requests to people under 18 (section 2A). A pass adds CV tools (section 4.1), including the option to show a writing sample on your CV page. It never changes who can see your CV or ask to contact you.

3.3 Free access we give you. We may give free access to every feature, or to employer features, for a number of days or for as long as Student CV Maker runs, for example to a partner school's students or to a company trying it out. If you have no account yet, we email you an invitation instead. It lasts 90 days. You claim it by creating a Freddie Sparrow Limited account with exactly the email address we wrote to and signing in to Student CV Maker (employers need a business account). Free access never turns into a paid pass, and we never charge you when it ends. An invitation nobody claims in 90 days runs out.

3.3A Free-access links. An approved employer, an approved school or college careers team, or we, may share a link that gives free access. If you are 25 or over and use it while signed in with a personal account, you get every feature free for the number of days the link shows. This works once for each account: after one link has given you free access, no other link can. It starts when any pass or free access you already have ends. A business account can't use a link, because a link is for your own CV. If you are under 25 you already have everything free, so a link gives you nothing more and we record nothing. The link shows who it is from. Whoever made it is told only how many people used it, never who. A link can be switched off or run out, but free access it has already given you is yours for the days it showed. Like other free access, it never turns into a paid pass and we never charge you when it ends.

4. Passes and lifetime access

4.1 A pass unlocks extra features for the days you buy, counted from when it starts. That is when you buy it, or when your current pass ends if you buy while one is running. The extra features are more CV designs, cover letter templates, and seeing when your links are opened. When Document Maker is released (section 4A), they will also include bringing in writing from it and showing writing samples on your CV. A pass is optional, and buying one is never a condition of employers seeing your CV or asking to contact you. The price is shown before you pay. Freddie Sparrow Limited is not VAT registered, so no VAT is added: the price shown is the full price.

4.1A Passes are bought in lots of 30 days, as 1, 3, 6 or 12 lots at once. 30 days costs £7.99, 90 days £23.97, 180 days £47.94 and 360 days £95.88. Every 30 days costs the same whatever length you choose, so there is no bulk discount.

4.2 Passes do not renew. We don't keep a card on file for Student CV Maker and never take another payment unless you choose to buy another pass. Buying a pass while one is running adds its days to the end of it.

4.3 When a pass ends, you keep everything you made. Features that need a pass stop working until you buy another. Your CV, letters, references and free links stay.

4.3A Lifetime access costs £59.99, paid once, and is sold to people whose free period (2.3) has ended. It gives you the same extra features as a pass, for your own CV, for as long as Student CV Maker runs. It belongs to the account holder and can't be transferred, shared or resold. It never renews and there is nothing more to pay. It does not mean for the rest of your life, or ours. If we close Student CV Maker within 5 years of your purchase, you get part of the price back, worked out in section 12.2. If you buy lifetime access while a pass is running, lifetime access starts straight away, and the days left on your pass are not refunded or credited.

4.4 Payment is taken on Stripe's secure page, through the same Stripe account as 3D Essentials. We never see or keep your card details, and we don't store your card. If your billing address isn't in the UK, we refund you in full and nothing starts. The receipt comes from Freddie Sparrow Limited by email, and includes your cancellation rights and the cancellation form from section 5.4.

4.4A How buying works. (1) Choose a pass or lifetime access and tick the boxes. The Pay button shows what you are buying and the price. (2) Pay on Stripe's page, which shows the same item and price. Until you pay, you can use the back link on Stripe's page, return to the Pass tab and choose again. (3) When your payment goes through, we email you a receipt and add the pass to your account, where you can see it on the Pass tab. We keep the record of your payment for 7 years from the day you pay, because tax law requires it (see the privacy notice). (4) These terms are at studentcvmaker.co.uk/terms. You can store or print them, and your receipt links to them. (5) The contract is made in English, and English is the only language we offer for it.

4.5 Employer passes are sold to business accounts only. They cost £49 for each 30 days, bought as 1, 3, 6 or 12 lots at once (30 days £49, 90 days £147, 180 days £294, 360 days £588), paid once, never renewed automatically. The price is the full price and no VAT is added. By buying one you confirm you are buying for your business and not as a consumer. It switches on contact requests to people whose CV you can open with a link. It doesn't promise that anyone will accept: people can decline, block or report a request, and a request expires after 30 days if it isn't answered. There is a limit on how many requests you can send in any 24 hours, and we show it when you reach it. An employer pass is a business purchase, so the 14-day consumer right to cancel in 5.1 to 5.4 doesn't apply to it. You can still cancel it at any time, with no penalty, and get back the unused whole days (5.5). If we end an employer pass, we refund the unused days unless the reason was fraud (12.1B). If something goes wrong, contact us.

4A. Document Maker (coming later)

4A.1 Document Maker is coming later. It will be a separate app that you install on your computer, with its own terms. When it is released, you will be able to use it with your Student CV Maker account to bring your writing into your CV page. Until then, nothing in this section applies.

4A.2 When it is released, bringing writing in from Document Maker, and showing a writing sample, will use the same Student CV Maker access as everything else. If you have a pass, lifetime access, or the free period in 2.3, there is no extra charge on Student CV Maker for it. Document Maker will have its own plans, and paying for one will not cover the other.

4A.3 If you buy a pass or lifetime access from Document Maker, the app will open a payment page on Student CV Maker in your browser. Sections 4 and 5 apply exactly as if you had bought on our website, including the boxes you tick before paying, which start unticked. After you pay, you will be sent back to the app.

4A.4 You choose what to show. A writing sample appears on your CV page only if you choose to show it, and you can remove it at any time. A sample shows a title and a word count, which are as the writer gave them and which we don't check, the date it was sealed in Document Maker, and a 12-character fingerprint. We check the seal: Document Maker signed that fingerprint for your account on that date. That is all a sample shows, and all we vouch for. The recording itself stays in Document Maker.

4A.5 Writing brought in from Document Maker is labelled "Written in Document Maker" in the writing report, never "typed here". A sample doesn't show who wrote the essay or how it was written. Employers must not turn anyone down because of it alone (section 9.2).

5. Your right to cancel

5.1 As a consumer, you have 14 days to cancel a pass or lifetime access, without giving a reason. You can cancel at any time until the end of the 14th day after the day you pay. For example, if you pay on 1 October, you can cancel until the end of 15 October.

5.2 Because a pass or lifetime access starts straight away, at checkout we ask you to tick a box (it starts unticked). The box says you want it to start straight away, or, if you already have a pass running, when that pass ends. It also says that if you cancel within 14 days, you get back the price less the days you've used, charged at the 30-day rate (£7.99 for every 30 days).

5.2A If what you buy is digital content. We treat the extra tools as a service, so the 14 days in 5.1 apply to them. If a court or regulator decided that any of it is digital content instead, regulation 37 of the Consumer Contracts Regulations 2013 would let you lose the right to cancel once we start supplying it, but only if you had expressly agreed to that and acknowledged the loss. We do not rely on that. We give you the 14 days and the refund in 5.3 whichever it is. The box in 5.2 is your express request that we start straight away (regulation 36). Before you pay we give you the information in Schedule 2 of those Regulations, including how to cancel and what cancelling costs once we have started, and the receipt repeats it.

5.3 How to cancel. Use Cancel on the Pass tab of your CV, or tell us clearly, for example by email to hello@freddiesparrow.co.uk. You can use the form in 5.4, but you don't have to. It is enough to send your message before the 14 days end. The pass or lifetime access ends straight away, and we refund the price less the days you've used, charged at the 30-day rate (a day that has started counts as a day used). For lifetime access, if the 5-year rule in 5.5 gives you more, you get that instead. We refund to the card you paid with, without undue delay and within 14 days of the day you tell us, and it costs you nothing. A pass that hasn't started yet (because you bought it while another was running) is refunded in full.

5.4 Cancellation form. Copy this, or write it in your own words, and send it to hello@freddiesparrow.co.uk:

5.5 Cancelling at any time (Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003). The law is not clear on whether Student CV Maker is an employment service, so we apply the strictest reading. Any paying student or employer may cancel any pass or lifetime access at any time, with no penalty, on up to 5 working days' notice. You don't have to wait: we cancel immediately when you ask, on the Pass tab or the Employers tab of your CV or by email to hello@freddiesparrow.co.uk. We refund the unused whole days of a pass, and for lifetime access the amount worked out under 12.2 as if we had closed that day (the 5-year pro-rata rule). In the first 14 days, a consumer gets the better of this and the refund in 5.3. Students are never charged for being found by an employer, and paying never affects whether or how your CV is shown to employers (3.2 and 10A.1).

5.5A Who can cancel or buy. On a business account, only whoever opened the account can buy or cancel an employer pass, because it is the business's money and record. A member of staff signed in to the account can't.

5.5B If the refund isn't confirmed. We end the pass and ask our payment processor for the refund. If it clearly refuses, the pass is put back. If we don't get a clear answer (a time-out, for example), the pass stays cancelled, we tell you we are checking the refund by hand, and we do. A refund made another way, such as a goodwill refund of part of the price, does not end a pass unless it is the whole price or at least what cancelling now would repay.

5.6 Nothing in these terms affects your rights under the Consumer Rights Act 2015. If a service isn't provided with reasonable care and skill, you can ask us to do it again or to reduce the price. If something you download is faulty, you can ask for a repair or replacement and, if that doesn't work, a price reduction or a refund.

6. Students: telling the truth

6.1 You are responsible for what's on your CV and letters. It must be true and must be about you.

6.2 You must not:

6.3 If we have good reason to think a confirmation, reference or writing record is faked, we may mark it as "not confirmed", remove it, or suspend your account, as set out in 12.1A. We tell you why and you can reply.

6.4 You keep ownership of what you write. You give us permission to store it, show it to the people you choose, and send the contact details you choose to share, for as long as your account is open. It ends when you delete it or close your account, except for copies already downloaded or seen by people you shared it with.

6.5 The writing note is optional, and employers can see it. It is for things like "I used dictation". You don't have to share anything about your health, and nothing on Student CV Maker asks you to.

6A. Versions of your CV and letters for each job

6A.1 You can make a version of your CV for each job you apply for, and attach one of your cover letters to it. Versions are free for everyone, whatever your age, and need no pass.

6A.2 A version changes only your wording: the headline, the personal statement and the skills, and which education and experience entries it leaves out. It can never change a fact, such as a school, subject, grade, job title, employer or date. Confirmations and references stay as they are, and a fact that someone has confirmed still shows as confirmed.

6A.3 You are responsible for every version you make and every version you send. Section 6 applies to each one.

6A.4 A private link to a version shows that version, with a writing report for the words you changed for that job beside the writing report for your main CV. Deleting a version switches off its private links.

7. People confirming facts and referees

This section is what we ask of anyone who confirms a fact or writes a reference. You don't need an account, and you don't agree to these terms by doing so (1.2A). The page you use has a short notice that says the same.

7.1 Only confirm what you know to be true. Only give a reference if you know the student in the way you describe.

7.1A Qualifications. A qualification (a school, college, university or other course) can only be confirmed from a school, college or university email address, one ending .ac.uk or .sch.uk. We check how the email address ends, not who the person is. An address at a UK public body, such as one ending .gov.uk or .nhs.uk, can confirm a job but not a qualification. A careers team we have approved can also confirm a qualification, from its own address (section 8A). Job confirmations (employment history) can be confirmed from any email address. Employers can see whether the email came from a school, a company or a personal address.

7.1B A parent or guardian can't confirm. A parent or guardian that a student under 18 has named under 2A.1C can't confirm that student's qualifications or jobs, and can't give their reference. We refuse that address for those, and we refuse the student's own address and the school or college address they verified.

7.2 When you confirm a fact, you enter your own name and job title on the page. We fill them in with what the student typed, so you can change them. Employers see what you entered, not what the student typed. We don't check your name or job title: they are what you typed, and employers are told so, most plainly beside a confirmation from a school, college or university address, which can look more official than it is. They also see your email domain and the date you confirmed it. If you decline or correct a fact, employers only see that it is "not confirmed". They never see your answer or your words. The student sees your answer, with your words, privately, so they can fix the fact or remove the request. If you write a reference and the student may read it (7.2A), employers the student chooses see it, with your name and your email domain. Write a reference as you would any reference: fair, accurate and not misleading.

7.2A A reference in confidence. When you write a reference you choose whether the student may read it. If you tick the box, the student can read it and can show it to employers on a private link with references switched on. If you leave it unticked you are giving it in confidence: the student can't read it, and we don't show it to anyone else either, on a private link or in any other way.

Job confirmations last for 24 months. After that they show as lapsed. Qualification confirmations never lapse, but always show the date you confirmed them.

You can withdraw a confirmation at any time, with the link in the email we sent you, even after you have confirmed it. Employers then see that you withdrew it, with your name and the date. The student is emailed. The confirmation stays in the history, marked as withdrawn, so anyone the CV is shared with can see what happened.

7.3 You can ask us to remove your confirmation or reference at any time, and the fact then shows as not confirmed. You can also withdraw a confirmation yourself (7.2), which shows it as withdrawn instead. The student can also remove one, and closing their account deletes them all.

7.4 A confirmation is for the fact as it was when you confirmed it. If the student changes the fact afterwards, employers see it marked as changed since it was confirmed, until it is confirmed again.

7.5 What you write stays yours. When you send it, we store it and (unless you gave a reference in confidence, 7.2A) show it to the employers the student chooses, until you ask us to remove it, the student removes it, or their account closes. The page you use says so before you send.

8. Private links and the API

8.1 A private link is for the one person whose email you enter. When they open it, we email them a one-time code, the same way signing in works, so the link on its own is no use to anyone else. Each code works once: it is used up when it opens the link. A private link shows your full name and town and what it opens. It leaves out your email address, phone number and right-to-work answer unless you tick the box to include them when you make the link. If you are under 18, a private link never includes them, whatever is sent. It can expire, and you can switch it off at any time. Make sure you enter the right email.

8.1B A reference given in confidence (7.2A) is never in a private link, even a link made with references switched on and sent to a second email address. Only references the referee allowed the student to read can be.

8.1C Your public address. Until your CV is public, its address is random letters and numbers that name nobody. When you turn the public link on, it gets an address made from your initials (under 18) or your name, or one you choose, and when you turn it off the address is let go and the CV has a random one again. Whether an address is available is answered the same way whoever has it, and we count how many addresses you try.

8.1A Your public CV address never shows your contact details or your right-to-work answer. A private link shows your right-to-work answer, marked "self-declared", only if you ticked to include your contact details and answer when you made it. We don't check it.

8.1D Protective defaults for everyone. A public page shows your initials only and hides your town. This is so for every user, whatever age they said they were, until you turn either off. If you said you are 18 or over, turning off the initials (so that your full name is public) first needs the extra step in 2.1B. If you are under 18, turning either off needs your careers adviser's approval (2A.3). No contact detail is ever shown on a public page, or on a private link unless you ticked to include it, or sent to an employer unless you accept their request and choose what to share.

8.2 If you're sent a private link, it's for you. We ask you not to forward it or share what it shows beyond your recruitment process. If you have an employer account, this is part of your agreement with us.

8.3 We also ask that you don't scrape, bulk-download, keep beyond your recruitment process, or resell anything you get through Student CV Maker. If you have an account, you agree not to.

8A. Careers teams at schools, colleges and universities

8A.1 A careers team uses a business account opened with a school, college or university email address (ending .ac.uk or .sch.uk). We approve each team, and the account holder agrees to these terms like any other account holder (1.2). Students join a team with its code, or by verifying a school or college email at exactly the team's domain and being accepted by the team (2A.1A), and can leave at any time.

8A.2 For the students who joined, the team sees each student's name, whether they have started and published a CV, how many facts are confirmed, how many references they have, and the qualification lines on their CV (course, subject, school or college, dates and grades) and where each one stands (confirmed, changed since, withdrawn, lapsed or not confirmed), because the team needs them to confirm qualifications. It does not see contact details, jobs, skills, the writing report or cover letters, unless the student sends it a private link.

8A.3 A careers team can confirm qualifications only, and only ones it has checked in its own records. Use what you see only to support that student with careers help. Don't pass it on, and stop using it when the student leaves your team. If you take anything into your own systems, you are responsible for it.

8A.4 Careers teams are free. We may refuse or suspend a team for a reason in 12.1A, for example after a report or if we can't check it is real. We may also end a free team account on 30 days' notice.

8A.5 Approving for students under 18. If students under 18 join your team (section 2A), nothing they ask to send out goes until someone on your team approves it. For each request you see the student's name, what it is (a private link, the public link, a confirmation request, a reference request or a writing sample), and the whole detail: the email address of the person it would go to, or the name, job title and email address of the person asked to confirm a fact or give a reference, and for the public link the web address and the initials and town settings. You can approve or decline, and add a short note, which the student sees and we email to them. A request that nobody decides within 14 days lapses, and the student can ask again. We email you when a request arrives, without the student's name in the email.

8A.5A Students waiting to join. If a student under 18 verifies a school or college email at your team's domain, they appear on your page under Students waiting to join. You see the name on their CV (if they have added one), the school domain they verified and when they asked. You don't see an email address, because we don't keep it. Nothing links the student to your team until you accept them, and accepting is the same as them joining with your code. You can decline. Accept only students you know belong to your school or college.

8A.5B The join code. Give the join code only to your own students who are 16 or over. We cannot tell a student's age from the code, and Student CV Maker is not for anyone under 16.

8A.6 Who decides. Only staff at your institution with safeguarding responsibility, or staff authorised by your designated safeguarding lead, may approve or decline requests from students under 18. Anyone signed in to the team's account can open and decide a request, so it is your institution's duty to make sure only authorised staff do. We record which person on the account decided. Approving is your team's decision: we don't check the people students write to. A request can't be approved once the student has left your team or turned 18, or once the team is suspended.

8A.7 Use what you see in a request only to decide it. Don't pass on or copy a student's request or the email addresses in it, apart from your own record of your decision. You are responsible for anything you keep.

8A.8 Keeping children safe. Your team and institution follow the current Keeping Children Safe in Education (DfE) and any equivalent guidance in Scotland, Wales or Northern Ireland. We treat Student CV Maker as a regulated user-to-user service likely to be accessed by under-18s, and you must treat it that way too. You keep everything you see confidential, and use it only for careers support for that student, never for any other purpose. You report any safeguarding concern through your own institution's safeguarding procedure, not through us. If you become aware of misuse of Student CV Maker or of the student data you can see, you must tell us within 24 hours at hello@freddiesparrow.co.uk.

8A.9 Data sharing. Your institution is an independent controller of the personal data about students that you see or take from Student CV Maker, and we are an independent controller of the data we hold. This clause is the data-sharing agreement between us. Each of us needs its own lawful basis for the personal data it handles and has to give the students its own privacy information. If a court or the Information Commissioner decided that we and your institution are joint controllers of any of that data (UK GDPR Article 26), this clause is also the arrangement between joint controllers: we are the single point of contact for students, our contact is hello@freddiesparrow.co.uk, we answer a student's request to see, correct or delete data and tell your institution what it needs to do about what it holds, your institution answers for what it keeps in its own systems, and each of us tells the other of a breach as in (5) below. We do not act as your processor and you don't act as ours. (1) Purpose: careers support for the students who joined your team, and deciding requests from students under 18. Nothing else. (2) Categories: the information in 8A.2, 8A.5 and 8A.5A: name, CV progress, qualification lines and the requests sent to you. (3) Security: you keep it behind a login only staff can use, you use a work device or system, you don't share your login, and you tell us at once if an account is lost or misused. (4) Retention: you keep what you take into your own systems only as long as you need it for careers support, and delete it when the student leaves your team or asks. (5) Breach notice: you tell us within 24 hours of learning of a personal data breach affecting data from Student CV Maker, and we tell you within 24 hours of learning of one affecting a student on your team. (6) Rights requests: you help us answer a student's request to see, correct or delete data, by giving us what you hold in your own systems within 14 days of our asking. If you share student data with anyone else, you remain responsible for that sharing.

8A.10 Indemnity. Your institution indemnifies us against loss that your institution caused, arising from: (1) a breach of a student's rights or privacy by your staff or your systems; (2) a safeguarding concern or allegation involving your staff and a student; (3) discrimination or a breach of the Equality Act 2010 by your staff; (4) your breach of these terms; or (5) unlawful use of the service or the data by you or your staff. It does not cover loss caused by our own breach of these terms or of the law, or by our own negligence or fraud, or a claim to the extent we caused it.

8A.11 Our duties. We take on no duty of care, safeguarding duty, or educational duty that belongs to your institution. You retain full responsibility for the pastoral care and safeguarding of your students. We do not carry out safeguarding checks or welfare visits. Your institution remains solely responsible for any decisions about your students and any outcomes. Section 11.4 (the limit on our liability to business accounts) applies to your institution, and 8A.10 is your institution's indemnity.

9. Employers

9.0 Only employers we have approved can ask to contact people. You apply with your company details, including your Companies House company number, which is required. A person on our team looks the number up on the Companies House register and checks it matches the company and your email domain, and we record who checked and when, before we approve you. We only approve an employer after that. If your number is wrong or doesn't match, we won't approve you. There is no messaging. A contact request names your company and a role, and nothing else. The role is one short line, a job title, which we check for links and contact details and for wording that asks for a protected characteristic (see 9A.1). You can only ask people whose CV you can open, with the public link they published or a private link they sent you. You can't send a request to anyone under 18. If you try, or if the CV isn't there, is private, or its owner has blocked you, we give you the same answer every time, so you can't tell which it was. If the person accepts, we email you the details they choose to share (email, phone or both). Use them only for that role, and stop contacting them if they ask. We can refuse or suspend an employer account for a reason in 12.1A, for example after a reported request. We tell you why.

9.1 Use what you see only to consider the student for a job, course, apprenticeship or placement you offer.

9.2 The writing report shows how the words got into the editor, not who wrote them, and there is no AI score. It is recorded by the editor in the writer's own browser. You see how much was typed there and how much was brought in from elsewhere, the pasted text still in it, the time spent writing, the number of sessions, and the writer's optional note. It has no ticks, warnings or verdict colours. Students may use dictation, assistive technology or another app for good reasons. Employers must not reject a student because of the report alone, and should give them a chance to explain.

9.3 Confirmations and references are only as good as the person who gave them. We show whether they came from a school, company or personal email domain, but we don't guarantee they are true. A fact is shown as confirmed, not confirmed, or changed since it was confirmed. If the person you asked declined or corrected a fact, you see only "not confirmed", never their answer or their words. A right-to-work answer is shown only on a private link, marked "self-declared", and we don't check it. Make the checks you would normally make, including right-to-work checks. "Not confirmed" does not mean "untrue". Many people can't get a confirmation, for example because their school has closed or they were educated abroad. Don't turn someone down only because a fact isn't confirmed, without giving them the chance to show it another way, for example with a certificate.

9.3A A CV opened through a private link may be a version made for one job, and may leave out some entries. What it shows is still marked as confirmed or not, but it may not be the whole CV. Ask for the full CV if you need it.

9.4 You are a separate controller of any personal data you take from Student CV Maker into your own systems.

9.4A Your duties as an employer: Equality Act 2010, and the writing report. When you apply, we show you a notice of your duties and you tick that you have read it. It says: don't treat anyone worse because of a protected characteristic (Equality Act 2010 ss.13, 19 and 39); don't ask about a person's health or disability before you have offered them work, except for the narrow reasons in s.60; don't turn someone down because of their school, college or postcode as a stand-in for a protected characteristic; and the writing report is not a basis for any decision about a person. It shows how words got into an editor in the writer's own browser, not who wrote them, and it can disadvantage disabled and dyslexic writers and people who use dictation or assistive technology. Never reject, rank or score a person because of it. We keep that you ticked, when and which wording. A student is never charged by you, or through you, for anything to do with a contact request.

9.5 Recruit fairly. You are responsible, as an employer, for following the Equality Act 2010. Don't use anything you see on Student CV Maker, such as dates, a name, a town or a writing note, to treat anyone worse because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Apply right-to-work checks in the same way to everyone. We check contact requests (9A.1) to block ones that ask for protected characteristics. We can suspend an employer who breaks this rule (12.1A).

9A. Keeping people safe (Online Safety Act 2023)

9A.1 Contact requests must be for a real, lawful role. The role must describe the job, not the person. Don't state or suggest a preference based on age, sex, race, disability, religion, sexual orientation, gender reassignment, pregnancy or marital status. It must not contain links, contact details, or anything illegal or threatening. Never ask anyone for money, bank details, ID documents or passwords once you have their contact details. We check the role line automatically for links, contact details and obviously discriminatory wording, and we refuse a request that fails. If a genuine occupational requirement applies, tell us first at hello@freddiesparrow.co.uk. Contact requests are for employment, apprenticeships, work placements and education places that you offer. Do not use them to buy work or services from a self-employed person or business.

9A.2 Reporting. Anyone can report anything on Student CV Maker, whether or not they have an account. That includes a parent or guardian, a teacher or a member of the public who is not a user, and a person a CV or reference is about. Use the Report this CV link on a published CV, the Report button on a contact request, or email hello@freddiesparrow.co.uk. Say what and where. There is a category for content that is harmful to children (for example anything that could harm a person under 18, an adult trying to contact a young person, or pornography or content about suicide, self-harm or an eating disorder), and a category for an account that belongs to a child under 16 or whose age is wrong. A person on our team reads every report. We check reports every working day. We aim to look at every report within 2 working days, and the same day where someone may be at risk or a child may be affected. We keep a log of reports and of what we decided. A report made on the report form is kept for our team to read, and we use what is in it only to deal with the report (the privacy notice says how).

9A.3 What we do.

Where the law requires it, we report to the police or the right authority.

9A.4 Complaints. Anyone affected, including a child, a parent or guardian and a person who is not a user, can complain. You can complain if: (a) you think we should have acted on a report and did not, or acted too slowly; (b) you think we took content down, or suspended or closed an account, when we should not have; (c) you think we got a person's age wrong, for example we treated an adult as under 18 or under 16, or a child as an adult; (d) you think we used or kept your data in a way the law does not allow (also the ICO, below); or (e) you think we have not met a duty we owe you under these terms or the Online Safety Act 2023. Email hello@freddiesparrow.co.uk with "Complaint" in the subject. We'll acknowledge it within 3 working days, and send you our decision and reasons within 10 working days. We are a very small business. If the person who made the first decision is the only person who can look at your complaint, we say so in our reply and we do not pretend a second person looked at it: we promise a fresh look, not an independent one. If we got it wrong, we put the content or account back. You can also complain to the ICO (Information Commissioner's Office) at ico.org.uk if you believe we've broken data protection law.

9A.4A In plain words, if you are 16 or 17. If something on Student CV Maker worries you, or someone is contacting you in a way you don't like, you can tell us. You don't need an account and you don't need to say who you are: email hello@freddiesparrow.co.uk, or press Report on the page. You can also ask a parent, guardian or your careers adviser to tell us for you. Tell us what happened and where. A person reads it, usually within 2 working days, and the same day if you could be in danger. If we got your age wrong, or you think we were wrong to do something, tell us and we'll look again. If you are in danger now, call 999. Childline (0800 1111) is free.

9A.5 Children. Some people using Student CV Maker are 16 or 17 (section 2A). They can't be sent contact requests, and their public page normally shows initials only. If you see a public CV that shows only initials, don't try to find out who the person is, or to contact them in any other way. If you think a person under 18 is at risk, tell us straight away at hello@freddiesparrow.co.uk (9A.2).

9A.6 Online Safety Act 2023. We treat Student CV Maker as a regulated user-to-user service that is likely to be accessed by children, and we follow the duties that go with that. We do not use automated tools to decide anything about a person or to take content down. Two automatic checks run. One is on the job title line of a contact request (9A.1), which refuses links, contact details and obviously discriminatory wording. The other is the writing report: it counts how words got into the editor (typed or pasted) and, for your eyes only, looks for stock phrases that are common in CVs. Those tips are never shown to employers, and the report gives no AI score and does not judge what you wrote. Decisions about harmful content are made by a member of our team, when someone reports it or an authority tells us. Under-18s are protected by: (1) the 16-year minimum age (2.1); (2) protected mode for 16 and 17 year olds: your careers adviser approves anything shared before it goes out, your public page shows initials only, and you can't be sent contact requests (section 2A); (3) there is no messaging between users at all; (4) your contact details only go to the people you choose; (5) a reporting route on every published CV and every contact request, or by email (9A.2). How we handle reports: a member of our team reads every report, we aim to look at it within 2 working days and the same day where someone may be at risk, we tell the person who reported what we decided where we can, and you can complain about our decision (9A.4); (6) we take down intimate images within 48 hours (9A.3); and (7) section 10 bans pornography and content that encourages suicide, self-harm or an eating disorder.

10. Acceptable use

10.1 Don't use Student CV Maker to break the law, harass anyone, send spam, try to break in or overload it, or get round its limits. Don't post or send pornography, or anything that encourages suicide, self-harm or an eating disorder: some of the people using it are under 18. We may suspend accounts that do, for a reason in 12.1A.

10.2 How this ban is enforced. The ban in 10.1 covers all four kinds of content the Online Safety Act 2023 calls primary priority content for children (s.61): pornography, content that encourages, promotes or provides instructions for suicide, content that does the same for self-harm, and content that does the same for an eating disorder or behaviours associated with one. It applies to every user, whatever their age, so we do not rely on an age check to keep children from it. We enforce it the same way for everyone: (1) there is no image or file upload and no messaging, so the only places such content could appear are the free text of a CV, letter, statement, writing note, reference or confirmation, and the job title line of a contact request; (2) a person on our team reads every report (9A.2) and takes the content down, warns the person, or suspends or closes the account (12.1A), and where a child may be affected we treat it as urgent; (3) we do not scan or profile content by automated means (9A.6), so we do not find this content unless it is reported or an authority tells us; (4) we apply the ban consistently and keep a record of reports and decisions.

10A. What Student CV Maker does and doesn't do

10A.1 Student CV Maker is a tool for writing, checking and sharing your own CV. We don't advertise jobs, match you to vacancies, choose which employers see you, or put you forward for a job. There is no search or directory: employers you share your CV with, and approved employers who have your public link, can ask to contact you. Employers can't send contact requests to people under 18 (section 2A). You don't pay to be contacted, and paying never changes it. What you pay for with a pass or lifetime access is optional extra CV tools, not finding work. Approved employers buy an employer pass so they can send a contact request naming their company and a role. You decide whether to answer, and nothing is shared unless you accept.

10A.2 Notice of what Student CV Maker does and costs (regulation 13). We treat Student CV Maker as an employment service even though the law is not clear that it is, so before you use a work-finding feature (a public page, a private link, answering or sending a contact request, or buying a pass) we show you a notice and record that you accepted it. It says that finding work through Student CV Maker is free for the person looking for work, what the optional paid extras cost, who is paid (Freddie Sparrow Limited), what they are and that they are not work-finding, that you can cancel them at any time with no penalty and on no notice, and what is refunded (section 5). Every student sees it, including the under-25s and the under-18s who pay nothing, and every employer. If a price changes we show it again and record that you accepted the new one. It also sets out the terms of any free access we give you before you accept it (3.3).

11. Our responsibility to you

11.1 We aim to keep Student CV Maker running and your data safe, but it may sometimes be unavailable or contain errors. This does not affect your legal rights, including that we must provide the service with reasonable care and skill (Consumer Rights Act 2015 s.49), and that anything you download must be of satisfactory quality, as described and fit for purpose (ss.34 to 36).

11.2 We are not responsible for employers' decisions, or for whether a confirmation or reference is true, unless the mistake is ours, for example we show something as confirmed that nobody confirmed.

11.3 Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Nothing in them takes away your legal rights and remedies, including under the Consumer Rights Act 2015 and data protection law. Otherwise, if you use Student CV Maker as a consumer, our total liability to you is limited to the greater of £100 and the total price you have paid us for the product the claim is about, and never less than that price (Consumer Rights Act 2015 s.57(3)). That limit does not apply to, and nothing in these terms limits, the rights in ss.31 and 57 of that Act (that digital content and services are as described, of satisfactory quality and provided with reasonable care and skill, and that you can recover the price) or s.65 (liability for death or personal injury resulting from negligence).

11.4 Liability limits for business accounts. If you use Student CV Maker as an employer or careers team (a business account), we are not liable to you for any indirect or consequential loss, or for loss of profit, business, goodwill or data. Our total liability to you is limited to the greater of £100 or the total price you paid us in the 12 months before the claim. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. If you use Student CV Maker as a consumer, your statutory rights are not affected by this clause.

11.5 Employer indemnity. Employers indemnify us against loss that you caused, arising from: (1) your misuse of candidate data, meaning any information you see through Student CV Maker, including a student's contact details or CV; (2) discrimination, or any breach of the Equality Act 2010, in how you use the service or the information you see; (3) your breach of these terms; or (4) unlawful use of the service by you. It does not cover loss caused by our own breach of these terms or of the law, or by our own negligence or fraud, or a claim to the extent we caused it.

12. Ending

12.1 You can delete your Student CV Maker data at any time on the Privacy tab. Your Freddie Sparrow Limited account, which our other services use, is separate and is closed from your account page. If you ask us to erase your data, or you close your Freddie Sparrow Limited account, we delete your Student CV Maker data at once. That includes the references and confirmations people gave about you. We keep only the payment records the law requires, and the records we need to deal with abuse reports: the reports themselves, and any block a student has set against an employer that was reported. If we have reported something to the National Crime Agency or the police, or the law requires us to keep it, we keep only what the law requires, for as long as it requires, even if you delete your data or close your account. Payment records are kept for 7 years from the day you pay. The privacy notice says what we keep and for how long. Deleting your data does not refund a pass or lifetime access by itself, but it never costs you one: cancel first (5.5), on the Pass tab or by email, and we refund the unused whole days of a pass, or for lifetime access the amount under 12.2 worked out as if we had closed that day. If you delete your data or close your Freddie Sparrow Limited account without cancelling, you can still ask us for the same refund by email afterwards, and we will not refuse it because you deleted your data. If you do not cancel, the pass or lifetime access stays on your account, so if you sign up again with the same account, what is left of it applies again. Closing the whole account ends it for good, because the email can't sign up again, so cancel first if you want the refund.

12.1A When we can suspend or end your access. We may suspend or end your access only if: (a) you seriously break these terms, or break section 10 after we have warned you; (b) we have good reason to think a confirmation, reference or writing record is faked (6.3); or (c) the law or a regulator requires it. We tell you why in writing, and you can reply (9A.4), unless that would put someone at risk or tip off an investigation. The same reasons apply to an employer or a careers team, except that we may also end a free careers-team account on 30 days' notice (8A.4).

12.1B What you get back. If we suspend you and the reason turns out to be wrong or is withdrawn, we add the days you lost to your pass or employer pass. If we end your access, we refund the unused whole days of any pass or employer pass you paid for, and for lifetime access the amount worked out under 12.2 as if we had closed that day. This applies even where the reason was your serious breach. The only exception is fraud.

12.2 If we close Student CV Maker, we give at least 3 months' notice by email, let you download your data, and refund:

Refunds go to the card you paid with, within 14 days of the day we close. From the day we give notice we stop selling passes and lifetime access. If we cannot give 3 months' notice because we become insolvent or the law makes us stop sooner, we give as much notice as we can and refund what is owed. If your card can no longer be refunded, we refund you another way you choose. Anyone who takes over Student CV Maker must honour lifetime access and this section.

12.3 Changes to these terms, features or prices. We may change these terms, the features of Student CV Maker or its prices only for a valid reason, which is one of these: (a) to follow a change in the law, or a decision or guidance of a court or regulator; (b) to fix an error, or make wording clearer, without making things worse for you; (c) to deal with a security risk, or a risk to children or other users; (d) to change or add a feature, or stop one, when that is needed to keep the service running, safe or lawful, or is a change that is fair to you and does not remove something you paid for; (e) to change a price for new purchases because our costs have changed (a change of price never affects time you have already paid for); or (f) to reflect a change in who runs Student CV Maker, or a move of its domain. We will not use this clause to remove what you paid for, or to change 3.2 (paying never affects whether employers can see your CV or ask to contact you) or 10A.1, without your agreement. We email you at least 30 days before a change takes effect, and say what is changing and which reason it is. If you don't accept a change, you can end your pass or lifetime access before it takes effect by telling us, for example by email to hello@freddiesparrow.co.uk. We then refund the unused part: for a pass, the whole days left, and for lifetime access, the amount worked out under 12.2 as if we had closed that day. A change of price never affects time you have already paid for. Lifetime access keeps its refund in 12.2. We will ask you to accept new terms when the change takes effect. If you don't accept them, you can still ask us by email to send you your data or to delete it.

13. Law

13.1 English law governs these terms. If you are a consumer living in Scotland or Northern Ireland, you also keep the protection of any mandatory rules of the law where you live.

13.2 If you are a consumer: if you live in England or Wales, the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you can bring proceedings in the courts where you live or in the courts of England and Wales, and we will bring proceedings against you only in the courts where you live.

13.3 If you use Student CV Maker for business, including as an employer or a careers team, the courts of England and Wales have exclusive jurisdiction.

13.4 Nothing in these terms takes away a consumer right that the law says can't be excluded.

Complaints

For anything about reports, removals, suspensions or employers, see 9A.4 (email hello@freddiesparrow.co.uk with "Complaint" in the subject). For anything else about Student CV Maker, email hello@freddiesparrow.co.uk or call the Freddie Sparrow Limited business line, +44 1727 638863. We'll acknowledge it within 3 working days, and aim to give you our answer within 10 working days.